CANCELLATIONS / SUBSTITUTIONS

Cancellations made before 3 November 2008 will be charged at 10% of the invoice total.
Cancellations made between 3 November 2008 and 19 November 2008 will be charged at 50% of the invoice total.
Cancellations made after 19 November 2008 will be charged the full invoice total.

You may send a substitute delegate at any time.  Cancellations and substitutions must be made in writing to EPNconferences@crain.com

Please note that all cancellations will incur a 50Euro administration charge fee.

IMPORTANT NOTICE - BOOKINGS RECEIVED LESS THAN TWO WEEKS BEFORE THE CONFERENCE DATE CAN ONLY BE PAID BY CREDIT CARD

You are advised to take out appropriate travel insurance, as we will not accept any liability for travelling, accommodation or other expenses incurred as a consequence of a possible conference cancellation or postponement. In any event, Crain Communications Ltd will not accept liability for any loss, including incidental or consequential damages, etc.